This Privacy Policy explains how GLIKNOK LLC (doing business as ARIA Answers, “we”, “us”) collects, uses, and shares information when you visit ariaanswers.com, contact us, or use our services.
1) Information we collect
- Contact & account data: name, email, phone, business details submitted via forms or when purchasing.
- Billing data: handled by our payment processors (e.g., Stripe). We don’t store full card numbers.
- Communications: emails, SMS, and call metadata related to support and service delivery.
- Usage & device data: cookies, IP, pages viewed, and analytics to improve the site.
2) How we use data
- Provide and maintain our services and subscriptions.
- Process payments and prevent fraud.
- Send transactional messages (e.g., confirmations, reminders) and—with consent—marketing updates.
- Comply with legal obligations and enforce our terms.
3) Cookies & analytics
We use cookies and similar technologies for essential functionality, analytics, and performance. You can control cookies via your browser settings; some features may not work without them.
4) Sharing of information
- Service providers: e.g., hosting, analytics, email/SMS, and payment processors (such as Stripe and our telecom partners) under contracts that limit their use of your data.
- Legal & safety: to comply with law, protect rights, or prevent misuse.
- We do not sell personal information.
5) SMS Privacy & Opt-in
- By opting in on our forms or during onboarding, you agree to receive SMS from ARIA Answers (GLIKNOK LLC).
- Message frequency varies; message & data rates may apply. Reply STOP to opt out; HELP for help.
- Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
6) Data retention
We keep data as long as necessary to provide services, comply with obligations, resolve disputes, and enforce agreements. Retention periods vary by record type.
7) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
8) Your choices
- Update or delete your information by contacting us.
- Unsubscribe from marketing emails via the link in those emails.
- SMS: reply STOP to opt out or HELP for assistance.
9) Children
Our services are not directed to children under 13. We do not knowingly collect information from children.
10) International users
We are US-based. If you access our services from outside the US, you consent to processing in the United States.
11) Changes to this policy
We may update this policy. The “Last updated” date above reflects the most recent changes.
12) Contact us
Email: [email protected] • Phone: 616-883-2084 • Address: GLIKNOK LLC, Michigan, USA